Category Archives: Apply Yourself

New E-mail Address for CRM Support

This post is of high importance.

Hello team,
Starting immediately, we now have two support e-mail addresses, one for the CRM team and one for the Web team.

Thanks.

New Hobsons Support Contact

Hello All,

I wanted to let everyone know that day to day management of Hobsons is being transitioned to Trusted Technical Solutions. The primary point of contact for Hobsons requests will be Tim Hardin from this point forward.  The best way to reach Tim with requests is via e-mail at webteam@cui.edu.

As the transition takes place, there may be times that you will hear from either Tim or I.  My role with Hobsons going forward is still being sorted out currently, but I’ll let you know what (if any) I’ll be doing with Hobsons in the future.

Your Input Please: Address 1/2 Fields for High Schools and Colleges

Is there any reason that we need to collect the specific addresses of high schools and prior colleges? It appears to me that having the city, state, and name are sufficient and the app isn’t playing nice with those fields.

Please respond within the next two days.

Thanks.

Application Fee Language Removed from Online App

I’ve removed the language on the pre-submission screens from the online applications that referenced paying an application fee. It has been reported this language was causing confusion for some of our applicants since we are not charging an application fee currently.

We will be re-instituting the application fee after the launch of our new application.

New Bulk Edits: Reapplying Students

I’ve create a couple of new automatic edit procedures to clean-up some issues that we have been having with people who re-apply in Hobsons.

In short, when a student applies who has previously applied, certain portions of their old data will be erased. This includes all of the dates fields that affect stage setting (app submit date, cancel date, deposit date, etc) and academic award information.

Previously, these dates were not being reset and could cause problems for our friends in other departments and negatively affect which communications a student would receive.

Please help me test part of our new application system.

Hey Guys,

If you could visit https://cuiapps.wufoo.com/forms/application-for-graduate-admissions/ in the next couple of hours and tell me what you think of the prototype grad app, that would be really helpful.  I need some folks to help me test it to make sure it works.

Application Fee Removal

Hi all,
I’ve instructed Hobsons to remove the application fee from our online applications because of numerous reports of students not be able to submit their applications; students have been receiving errors when trying to submit credit card information.

So, for now, we’re having a application waiver special :).