Error(s) Identified: Letters and Mailings Module
We’ve identified an error in the letters and mailing module in Connect. In short, the folders containing the various letters do not open when you click on them. We have notified Hobsons of this problem and hope to hear back from them soon.
In the meantime, you can work around this issue by pressing the ‘expand all’ link at the top of the folder list or by using the search bar. For some reason, these two methods continue to work. My suggestion is to use the ‘expand all’ link as it has the same effect as opening all the folders.